Shipping Methods

All pieces are shipped Royal Mail Special Delivery. The standard cost is £8 per order, although multiple piece orders may cost more (you will receive email notification should this apply). We will endeavor to dispatch within three days of receipt of order, but if you have any special delivery requirements (including international shipping) please drop us an email at info@goldierox.com.

UK Mainland
£8 flat rate

E.U
£10 flat rate

 

International
£14 flat rate

Easy Returns & Exchanges

If for any reason you are not entirely satisfied with your purchase at GoldieRox.com we are happy to offer a 14 day exchange policy, subject to the following terms: You must return the goods to us within 14 days of the date shown on your order dispatch confirmation email, and in the condition it was sold. Therefore undamaged, unworn and in its original packaging along with your original order number. GoldieRox does not accept any responsibility for return postage costs, nor for any items lost, stolen or damaged in transit. We recommend you return items via an insured and reliable postal service, for example Royal Mail Special Delivery Service. Postage cost will not be refunded. We offer a resizing service, should the sizes available not fit you. Please get in touch for a quote. Exchanges are of course possible within the terms set out above. Bespoke or made to order pieces, or jewellery altered to a customer request, are exempt from any credit note or exchange. In the rare event that goods are delivered faulty or damaged please email us at info@goldierox.com so we can arrange a replacement or a credit note. If the package you receive is damaged or open please do not accept the delivery and contact customer services immediately to arrange a replacement. We will bear the costs of postage to return the goods and issue a re-delivery.